A healthy dose of questions...and answers.
Where can I buy Bountiful Harvest food?
We currently offer one day a week local delivery for pre-orders of 7 trays or more. Call us to arrange for your delivery.
We open officially in April, 2010 at which time you can call to arrange a pick up time (705-435-5818). We hope to have regular retail hours available soon.
Please note we will be open by appointment only until we can offer retail hours.
How long can I keep the food in my freezer?
Bountiful Harvest will stay fresh up to six months in your freezer.
How long can I keep the food in my refrigerator?
After defrosting and opening, your food will stay fresh for up to seven days in your fridge. Remember to seal it when you store it in the fridge, and never return any heated up food to the fridge. If you heat it, plan on using it straight away to receive the optimum nutrients from the food.
Do you accept returns?
We are sorry to say that we can not accept returned food, to ensure we maintain strict quality control.
What payment types do you accept?
We take cash, cheques and PayPal. You may also opt to do an email transfer if you bank online.
I want to order more than seven trays, do I need to pre-order?
We strongly recommend you call us to pre-order any quantities over seven trays, to ensure we have enough fresh food on hand and ready for you.
I prefer to get my food unfrozen. Can you accommodate my request?
We would be delighted to provide you with never-frozen, refrigerated food if you pre-order with us. Just give us a call to arrange for your order.
Do I need to add supplements to Bountiful Harvest?
There is no need to add anything to the food. Bountiful Harvest is a complete and balanced food, already containing all the delicious nutrients, vitamins and minerals your pet needs. Supplementing the food may provide too much of any one thing. If you wish to add supplements to your pet's food, we recommend you speak with your veterinarian first.
I have a question that isn't answered here.
Please feel free to contact us; we are always happy to answer questions and hear your comments!